What Is the CQC and Why It Matters in Home Care

When choosing a home care provider for yourself or a loved one, trust is everything. You want to know that the people coming into your home are safe, reliable, and provide high-quality care. That’s where the CQC comes in, a name you may have seen before but might not fully understand.

In this blog, we’ll explain what the Care Quality Commission (CQC) is, what it does and why it’s so important when it comes to choosing a home care service you can truly rely on.

What Is the CQC?

The Care Quality Commission (CQC) is the independent regulator of health and social care services in England. This includes hospitals, GP surgeries, care homes and home care providers like Homelium.

Their job? To make sure care services are safe, effective, compassionate, high-quality and to encourage improvement where needed.

What Does the CQC Do?

The CQC carries out a number of essential tasks, including:

• Inspecting care services to check they meet national standards

• Rating services from Outstanding to Inadequate

• Publishing reports to help the public make informed choices

• Holding providers to account if care is not up to standard

• Protecting people’s rights, especially those most vulnerable

When a home care provider is regulated by the CQC, you can be confident that their services are regularly checked for safety, quality and effectiveness.

Why Is CQC Registration Important for Home Care?

Choosing a CQC-registered home care provider means:

• Your loved one is in safe hands – Providers must meet strict standards for safety, cleanliness, training and care planning.

• You have legal reassurance – CQC has the authority to step in if something goes wrong.

• You can see how providers perform – Public reports and ratings offer transparency, so you can make informed choices.

• It encourages ongoing improvement – Providers are held to account and supported to raise standards where needed.

At Homelium, we’re proud to be a CQC-regulated provider. We believe in doing things the right way with dignity, respect and genuine care at the heart of everything we do. Our clients and their families deserve nothing less.

In Summary

The CQC exists to protect people and improve care services across England. When you're searching for home care, choosing a provider that’s registered and regularly inspected by the CQC is one of the most important ways to ensure quality and peace of mind.

If you’re considering care for yourself or someone close to you, always check the provider is CQC-registered, and don’t be afraid to ask questions about their latest inspection.

Homelium branches are CQC registered with the award on each of our location sites! See here: https://www.homelium.com/locations

We’re always happy to chat or show you our latest inspection outcomes. Because great care starts with trust. 💙

If you are interested in home care with a CQC registered home care service provider, give us a call on 0333 3448 677 📞