What to Expect from Your First Home Care Visit with Homelium

Inviting a caregiver into your home for the first time can feel like a big step, but with Homelium, it’s a step taken with care, compassion and complete understanding. Whether you're exploring support for yourself or a loved one, your first home care visit is designed to be relaxed, informative and entirely focused on your unique needs. In this blog, we’ll walk you through exactly what to expect from that first visit so you can feel confident, comfortable and ready to start this new chapter with a trusted helping hand by your side.

1. A Warm, No‑Obligation Home Care Consultation

Your first step is a complimentary consultation conducted in your own home. One of Homelium’s friendly care advisors will pop by and have a relaxed conversation over tea or coffee, where they’ll listen attentively to your needs and concerns.

2. Thorough Needs Assessment

During the visit, the consultant will:

• Discuss daily routines and tasks where you’d appreciate support (e.g., personal care, household chores, medication reminders).

• Talk through any specialist requirements- dementia care, Parkinson’s support, respite care, or evening/night-time assistance

• Understand your preferences: what time of day works best, what personality traits you prefer in a carer and any cultural or language considerations.

3. Crafting Your Personalised Care Plan

With this info, the team will design a bespoke care plan tailored just for you detailing:

• Type of care (hourly, overnight, live‑in support).

• Frequency and timing of visits.

• Tasks included, from companionship and domestic help to medication assistance

Homelium's approach is flexible and centred on your life because nothing is too much when it comes to supporting you.

4. Meet Your Assigned Carer

You’ll then meet the carer best suited to your needs. Homelium places enormous value on compatibility, ensuring the caregiver not only has the right skills but also the right compassion and personality.

5. First Visit: What Actually Happens

Here’s what you can typically expect during that initial care session:

• Timeliness: Carers arrive when agreed and on time.

• Friendly introductions: The carer re‑introduces themselves and briefly recaps what they’ll do.

• Gentle routines: Whether going through hygiene tasks, helping with mobility, or spending time talking, everything is designed to build trust.

• Household help: Simple chores like making a cup of tea, light tidying, or helping with medication are common.

• Open chat: They’ll check in on how the visit is going and ask if there’s anything you’d like to change or add.

6. Ongoing Review & Flexibility

After the first couple of sessions, Homelium keeps in touch to see how things are working. As one review said, “First week with Homelium has been excellent. The only thing I would change are the early visits. 8.30 am and 5.45 pm would be ideal for me” homecare.co.uk—and they happily adjusted the schedule. That responsiveness to feedback is part of their professional standard.

Tips to Prepare for Your Visit

• Prepare a quiet space to make conversations easier and helps the carer to understand your routine.

• Make sure to write down a list of your preferences. For example if you prefer morning visits or you would like help with meal prepping.

• Have all your important information close by like a list of any medications you’re on, anything you are allergic to like latex gloves etc and any emergency contacts that need adding to your file.

• Think about what you would most like help with at home e.g. personal care, laundry, medication assistance. Our carers can help with any of your goals to help you feel more independent at home!

Why Choose Homelium?

• CQC‑regulated and award‑winning — we are recognised among the Top 20 Large Home Care Groups in the UK

• Wide geographic coverage — Serving West  Sussex & Surrey, Hampshire, Dorset, Somerset, and Essex.

• Personalised, specialist care — Everything from dementia and neurological support to live‑in and overnight services.

Your first home care visit with Homelium is all about building a relationship that feels right for you. It’s relaxed, flexible and entirely focused on making your everyday life more comfortable while giving you peace of mind that help is just a call away.

If you’d like help preparing for your consultation or have other home‑care topics in mind, feel free to give us a call on 0333 3448 677 and someone will be able to answer any queries you have!